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ScottishPower chases wrong customers for £4,300

ScottishPower sent bailiffs to collect £4,300 in unpaid bills at a home they didn’t actually supply with energy. Les and Jane Gornall from Aberystwyth labelled the energy company “cruel” after it...

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British Gas owner Centrica to slash 1,500 jobs

The owner of British Gas plans to cut around 1,500 jobs this year. In a trading update, Centrica said it is targeting cost savings of around £250 million, in addition to last year’s savings of £384...

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Centrica business boss says ‘entire energy system is changing’

The needs of energy customers are changing fast and suppliers will have to change too. That’s according to Mark Hanafin, the CEO of Centrica’s Business division, who spoke to ELN at our Energy Live...

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Debating the energy future

  Robert Llewellyn, Gab Barbaro and ELN Editor Sumit Bose debate the issues of the future at the Energy Live Future event. Join them for a light hearted look at the way energy storage, generation and...

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TPIs play ‘huge role’ in energy industry

  Energy consultants play a “huge role” in the energy industry, helping customers get a fair deal. That’s the view of Mike Chessum, Sales Director, Energy & Services at British Gas Business, who...

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British Gas investigated over switching terms

Ofgem has launched an investigation into the switching terms of British Gas. The regulator will examine whether the Big Six supplier breached licence conditions relating to its obligations to customers...

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British Gas faces £1.1m compensation bill

British Gas had paid £1.1 million to compensate customers for missed appointments. The Big Six supplier has made the payments to domestic and micro business customers after its third-party agents...

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British Gas pledges £100m for loyal customers

British Gas has announced it will be launching a £100 million customer loyalty scheme in April. It will include reduced energy bills and discounts on insurance and Sky entertainment packages. The Big...

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British Gas owner Centrica’s profits hit £1.5bn

Centrica, the owner of British Gas, has announced its operating profit went up 4% last year to £1.5 billion. Its UK and Ireland Energy Supply & Services division also reported a 2% increase to £906...

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How to minimise non-commodity charges on your energy bill

We will be running a special webinar on 31st March at 10 a.m. Non-commodity charges are going up and are becoming a bigger part of your energy bills. The expert team from British Gas will join Chief...

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ScottishPower chases wrong customers for £4,300

ScottishPower sent bailiffs to collect £4,300 in unpaid bills at a home they didn’t actually supply with energy. Les and Jane Gornall from Aberystwyth labelled the energy company “cruel” after it...

View Article

British Gas owner Centrica to slash 1,500 jobs

The owner of British Gas plans to cut around 1,500 jobs this year. In a trading update, Centrica said it is targeting cost savings of around £250 million, in addition to last year’s savings of £384...

View Article

Centrica business boss says ‘entire energy system is changing’

The needs of energy customers are changing fast and suppliers will have to change too. That’s according to Mark Hanafin, the CEO of Centrica’s Business division, who spoke to ELN at our Energy Live...

View Article


Debating the energy future

  Robert Llewellyn, Gab Barbaro and ELN Editor Sumit Bose debate the issues of the future at the Energy Live Future event. Join them for a light hearted look at the way energy storage, generation and...

View Article

TPIs play ‘huge role’ in energy industry

  Energy consultants play a “huge role” in the energy industry, helping customers get a fair deal. That’s the view of Mike Chessum, Sales Director, Energy & Services at British Gas Business, who...

View Article


British Gas investigated over switching terms

Ofgem has launched an investigation into the switching terms of British Gas. The regulator will examine whether the Big Six supplier breached licence conditions relating to its obligations to customers...

View Article

British Gas faces £1.1m compensation bill

British Gas had paid £1.1 million to compensate customers for missed appointments. The Big Six supplier has made the payments to domestic and micro business customers after its third-party agents...

View Article


British Gas hikes electricity prices by 12.5%

The owner of British Gas has raised electricity prices by 12.5% but gas prices remain unchanged. That will increase the average dual fuel bill by 7.3% – or £76 – taking the total annual bill to £1,120....

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Small energy supplier questions British Gas price rise

A small energy supplier has questioned the price rise announced by British Gas as it claims energy costs have fallen. Centrica, the owner of the Big Six company, said it will be increasing electricity...

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British Gas to roll out first next gen smart meter

New next generation smart meters are to be rolled out to British Gas customers next year following a small-scale trial this summer. The new SMETS2 meters will be capable of understanding the...

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